I was very skeptical about this product due to buying other inflatable items, however this company and hot tub are Legit! I set it up seriously in like 5 minutes. Im not the most "handy" person in the world, it was that easy. Exactly like the you tube video shows. Im figuring out the heating part because I didn't realize it takes a long time to heat... the company is extremely nice and helpful for questions or issues. I'll write a second review with pictures once it's heated and I've used it so the readers have more info. So far so AMAZING!